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Terms of Use and Privacy Policy for RFA Helper
Welcome to The RFA Helper. This document outlines the Terms of Use, Privacy Policy, and Liability Statement governing your use of this service. By engaging with The RFA Helper, you indicate your acceptance of these terms.
Detailed Terms of Use
Purpose and Scope of the Tool
The RFA Helper is an advanced AI-driven platform designed to provide assistance, support, and resources to social workers and other helping professionals. It is intended to complement, not replace, professional social work advice and judgment. The RFA Helper is here to assist and guide but does not provide final solutions or legal, medical, mental health, or financial advice.
Payment Options

At any given time, there may be several payment options for accessing The RFA Helper:
One-Time Payment:
You may have the option to make a single one-time payment for access to the service. This payment grants you unlimited access to The RFA Helper without any recurring charges.
Subscription Agreement and Fee Structure:
Alternatively, you may be able to choose a subscription plan that requires recurring payments. You will be charged according to the plan you select.
Free Access Option:
We may also periodically offer a free access option to The RFA Helper. This option grants you access to the service without the requirement of any payment.
Please note that the availability of the free access option may vary and is subject to change at our discretion.
The use of the free access option is subject to the same Terms of Use and Privacy Policy as other payment options, and users of the free access option are expected to adhere to all terms and guidelines outlined in this document.
Should you choose the free access option, you will not be required to provide payment information during sign-up. However, please be aware that certain premium features or services may only be available through paid options, as described in the Payment Options section above.
We reserve the right to discontinue or modify the free access option at any time, and we will not be liable for any disruptions or inconveniences resulting from such changes.
By selecting the free access option and using The RFA Helper, you acknowledge and agree to the terms and conditions outlined in this section and the overall Terms of Use and Privacy Policy.
Service Availability and Contingency Plans
We strive to maintain uninterrupted service. However, occasional downtime may occur due to maintenance, updates, or unforeseen technical issues. We are committed to resolving any issues swiftly to minimize service interruptions.
Comprehensive Privacy Policy
Rigorous Data Handling and Privacy Protocols
Your privacy and security are our top priorities. The RFA Helper follows strict protocols to ensure your interactions remain private and secure. Personal data shared during sessions is not stored, recorded, or used beyond the current session. We strongly advise against sharing sensitive or identifying information during interactions.
Confidentiality Standards
To protect your privacy, please limit the personal information you share during interactions. We maintain strict confidentiality standards but recommend caution in sharing personal details.
Exhaustive Liability Statement
Limitation of Liability
The creators, providers, and affiliates of The RFA Helper disclaim any liability for direct, indirect, incidental, consequential, or punitive damages resulting from its use. This includes decisions made or actions taken based on interactions with The RFA Helper. The extent of our liability is limited to the maximum extent permitted by applicable law.
Disclaimer of Warranties
The RFA Helper is provided 'as is,' without any warranty of any kind, expressed or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
User Acknowledgment and Consent
By using The RFA Helper, you acknowledge and consent to these terms. Your acknowledgment is a prerequisite for using the service and signifies your understanding of its capabilities and limitations.
Refund Policy
We understand that circumstances may change, and you may need to request a refund for your payment. Our refund policy is as follows:
One-Time Payment Refund:
If you have made a one-time payment for access to The RFA Helper and wish to request a refund, you may do so within 3 days from the date of your payment.
Refunds for one-time payments will be granted in full if the request is made within the specified 3-day refund window.
Please note that any refunds granted will be processed within 30 days from the date of your refund request. Refunds will be issued to the original payment method.
Subscription Payment Refund:
For subscription payments, you may request a refund within 3 days from the date of your initial subscription or renewal.
Refunds for subscription payments will be granted for the current paid-for period if the request is made within the specified 3-day refund window.
Refunds will not be provided for previous subscription periods.
Please note that any refunds granted will be processed within 30 days from the date of your refund request. Refunds will be issued to the original payment method.
User Obligations
By using The RFA Helper, you agree to abide by the following obligations:
You will use the service in a lawful and responsible manner, refraining from engaging in any illegal or harmful activities.
You will not misuse, abuse, or harass other users or engage in any conduct that violates their rights or privacy.
Dispute Resolution
In the event of any disputes or claims arising from or related to the use of The RFA Helper, both parties agree to first attempt to resolve the matter through good-faith negotiations. If a resolution cannot be reached through negotiation, both parties agree to participate in mediation in accordance with the rules of a recognized mediation institution. If mediation does not resolve the dispute, it shall be finally settled by arbitration in accordance with the rules of the American Arbitration Association, and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
You agree to indemnify and hold harmless Ernesto Bejarano - Kool Arrow Solutions, its creators, providers, and affiliates, from and against any claims, demands, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in connection with your use of The RFA Helper, your violation of these Terms, or your violation of any rights of another party.
We are committed to ensuring that our services are accessible to all users, including those with disabilities. If you require accommodations or assistance to access and use The RFA Helper, please contact our customer support team at, and we will make reasonable efforts to assist you.
Regular Updates
We may change these Terms from time to time. If we make material changes to these Terms, we will notify you by email or through our Service. Your continued use of our Service after any changes to these Terms will indicate your acceptance of the updated Terms.
Intellectual Property Ownership
All intellectual property related to The RFA Helper belongs to Ernesto Bejarano - Kool Arrow Solutions. Unauthorized use, reproduction, or distribution of any intellectual property associated with this service is strictly prohibited.
Final Consideration
While The RFA Helper is a valuable tool, it is not a substitute for emergency services or professional advice. In situations of immediate danger, please contact your local authorities or seek help from a qualified professional.


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